Library FAQs: Answer

If you have recently switched phones and the MFA app is sending codes to the old phone, please contact the Fanshawe IT Service Desk. They will need to remove the old phone from your account and register the new one as the default.

If you need help setting up Microsoft Authenticator, please check out our MFA page, see our Tech page, come to the desk, connect with us on LiveChat, or email us at LLC@fanshawec.ca.